Retail Store Lead & Customer Experience Coach

The Children's Place; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

The Children's Place in Baraboo, Wisconsin is seeking a Store Lead to support the Store Leadership Team by overseeing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD).

You will represent the brand, engage customers, maintain store standards, and support teamwork and employee development.

Qualifications include a high school diploma and 1–3 years of retail experience, with the ability to work a flexible schedule including weekends.

Qualifications

• Excellent customer engagement, detail orientation and teamwork are essential.
• Ability to give and receive performance-based feedback and communicate effectively.
• Proven time management and adaptability to changing priorities in a retail environment.

Responsibilities

• Assist in developing talent through coaching and training of associates.
• Partner with Store Manager to address performance concerns.
• Support and participate in company training and development initiatives.
• Foster a positive work environment and provide timely feedback.
• Assess performance and participate in annual reviews.
• Motivate staff to build brand loyalty and deliver exceptional customer service.

Skills

Customer engagement

Detail oriented

Prioritization

Teamwork

Feedback delivery

Communication

Adaptability

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

The Children's Place in Baraboo, Wisconsin is seeking a Store Lead to support the Store Leadership Team by overseeing cash-wrap operations, opening and closing procedures, and acting as Leader on Duty (LOD).

You will represent the brand, engage customers, maintain store standards, and support teamwork and employee development.

Qualifications include a high school diploma and 1–3 years of retail experience, with the ability to work a flexible schedule including weekends.