Retail Store Lead: Build Teams, Delight Customers

Steve Madden; Costa Mesa (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Health benefits

401(k) eligibility

Employee discount

Job summary

Steve Madden in Costa Mesa, CA is seeking a Store Assistant Manager to work with the Store Manager on store operations and team development. You will guide a team of brand advocates to deliver exceptional customer experiences aligned with our brand values.

Responsibilities include driving profitability, ensuring merchandising standards, managing daily operations, and supporting recruitment and training. The role requires strong communication and a proactive leadership mindset in a fast-paced

Qualifications

• 3–5 years of retail experience.
• Strong verbal and written communication skills.
• Ability to coordinate people and resources to meet business goals.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, and loss prevention.

Responsibilities

• Partner with Store Manager to maximize profitability and ensure brand standards.
• Create exceptional customer experiences with a client-focused approach.
• Implement visual merchandising directives to align with brand strategies.
• Ensure replenishment of merchandise on the selling floor.
• Assist in store operations including training, administration, and customer service.
• Develop and hold staff accountable to driving performance and service levels.

Skills

Retail experience

Client focus

Team development

Communication

Store operations

Education

High school diploma

Tools

POS system

Inventory/merchandising software

Job description

Steve Madden in Costa Mesa, CA is seeking a Store Assistant Manager to work with the Store Manager on store operations and team development. You will guide a team of brand advocates to deliver exceptional customer experiences aligned with our brand values.

Responsibilities include driving profitability, ensuring merchandising standards, managing daily operations, and supporting recruitment and training. The role requires strong communication and a proactive leadership mindset in a fast-paced