Retail Store Manager: Lead a High-Performance Team

Steve Madden; Aurora (IL); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Employee discount

Paid time off

Life insurance

Professional development

Job summary

Steve Madden is seeking a Store Manager in a fast-paced retail environment to oversee staff and operations while ensuring exceptional customer experience and store profitability.

You will lead a high-performing team, drive sales through effective coaching, and maintain strong product knowledge, promotions, and visual standards. The role requires flexible hours, including weekends and holidays.

Qualifications

• Minimum 4–6 years of retail experience including staff supervision.
• High school diploma or equivalent.
• Excellent organizational and communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, and loss prevention.
• Ability to work a flexible retail schedule.

Responsibilities

• Develop and lead a high-performance team reflecting the company's values.
• Share the company's vision with team and customers.
• Coach staff and develop performance, training, and development.
• Maintain product knowledge, promotions, and advertising efforts.
• Oversee store operations to meet sales, service, organization, customer satisfaction, and profitability goals.
• Hire qualified candidates reflecting company values.
• Ensure safety and operational standards.

Skills

Staff supervision

Customer service

Merchandising

Inventory control

Flexible schedule

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Steve Madden is seeking a Store Manager in a fast-paced retail environment to oversee staff and operations while ensuring exceptional customer experience and store profitability.

You will lead a high-performing team, drive sales through effective coaching, and maintain strong product knowledge, promotions, and visual standards. The role requires flexible hours, including weekends and holidays.