Retail Store Lead: Assistant Manager (Customer & Ops)

Lids; Grove City (Mercer County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Retirement plan

Employee discount and benefits

Paid Time Off

Career development and bonus potential

Job summary

Lids is seeking an Assistant Store Manager in Grove City to lead daily store operations, drive sales, and deliver exceptional customer experiences. You will supervise staff, manage scheduling, and ensure compliance with company policies while maintaining store standards and appearance.

The role focuses on team development, operations excellence, and engaging customers with the Lids product and service offerings, including membership programs and promotions.

Qualifications

• Proven ability to drive sales while minimizing loss.
• Strong interpersonal, clear verbal communication.
• Ability to work without supervision.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead and develop store associates through training and goal setting.
• Maintain store operations, including cash handling and inventory controls.
• Ensure visual merchandising, signage, and store cleanliness meet guidelines.
• Support recruitment and training of store personnel and uphold company policies.

Skills

Sales results

Interpersonal skills

Independent work

Job description

Lids is seeking an Assistant Store Manager in Grove City to lead daily store operations, drive sales, and deliver exceptional customer experiences. You will supervise staff, manage scheduling, and ensure compliance with company policies while maintaining store standards and appearance.

The role focuses on team development, operations excellence, and engaging customers with the Lids product and service offerings, including membership programs and promotions.