Retail Store Experience Lead

Urban Outfitters; Farmington (CT); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

PTO

Employee discounts

Retirement savings

Job summary

Urban Outfitters is seeking a Key Holder at our Farmington, CT location. The role involves supervising daily store operations in partnership with the store management team, delivering outstanding customer service, and driving sales through authentic connections.

The position supports omni-channel experiences and daily store tasks while upholding safety and visual standards. Ideal candidates will demonstrate leadership, a collaborative mindset, and a commitment to the Urban Outfitters brand.

Qualifications

• Leadership experience required.
• Ability to work flexible hours including nights, weekends and holidays.
• Experience being a team player and collaborative.
• Passion for Urban Outfitters brand and customer service.
• Eagerness to learn and grow within the organization.

Responsibilities

• Supervise daily store operations with store management.
• Drive sales through genuine customer connections and service excellence.
• Deliver omni-channel shopping experiences using MPOS, POS and curbside pickup.
• Support opening/closing procedures and daily operational tasks.
• Uphold safety standards and reduce product loss while following policies.

Skills

Leadership experience

Team player

Passion for UObrand

Flexible hours

Eagerness to learn

Job description

Urban Outfitters is seeking a Key Holder at our Farmington, CT location. The role involves supervising daily store operations in partnership with the store management team, delivering outstanding customer service, and driving sales through authentic connections.

The position supports omni-channel experiences and daily store tasks while upholding safety and visual standards. Ideal candidates will demonstrate leadership, a collaborative mindset, and a commitment to the Urban Outfitters brand.