Retail Store Associate II: Front-End & Merchandising

Dollar Tree Stores INC; Ponchatoula (LA); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to handle front-end duties and cash register tasks while maintaining a clean, welcoming environment.

The role requires strong customer service, communication, and problem-solving skills, with the ability to lift 30–50 lbs and perform physical duties. This position emphasizes integrity and teamwork in a busy retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Retail or service industry experience preferred.
• Ability to follow instructions and interpret operational documents.
• Ability to lift 30–50 lbs and perform physical tasks.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.
• High level of integrity and basic math for cash handling.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock shelves as needed.
• Maintain cleanliness and restroom upkeep.
• Provide a positive, safe, and respectful store environment.
• Handle sales transactions and operate the cash register.
• Protect cash and company assets.
• Perform other duties as assigned.

Skills

Customer service

Communication

Problem-solving

Teamwork

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II to support daily store operations, from merchandising to assisting customers. You will be cross-trained to handle front-end duties and cash register tasks while maintaining a clean, welcoming environment.

The role requires strong customer service, communication, and problem-solving skills, with the ability to lift 30–50 lbs and perform physical duties. This position emphasizes integrity and teamwork in a busy retail setting.