Customer Service Associate II: Front-End & Merchandising

Dollar Tree Stores; Whitehall (Lehigh County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is seeking a Customer Service Associate II to assist with daily store operations, merchandising, and customer support. You will cross-train to handle front-end duties and cash register responsibilities while keeping a clean, inviting environment for shoppers.

The role emphasizes friendly service, accuracy in cash handling, and teamwork. Part-time schedules and physical duties are expected, with opportunities to contribute to store performance and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment is highly preferred.
• Ability to follow instructions and interpret operational documents.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock shelves as needed.
• Maintain store cleanliness including bathrooms and floors.
• Provide positive, respectful customer interactions.
• Process sales transactions at the cash register and protect cash assets.
• Perform other duties as assigned by leadership.

Education

High school diploma or equivalent

Customer service experience

Job description

Dollar Tree Stores is seeking a Customer Service Associate II to assist with daily store operations, merchandising, and customer support. You will cross-train to handle front-end duties and cash register responsibilities while keeping a clean, inviting environment for shoppers.

The role emphasizes friendly service, accuracy in cash handling, and teamwork. Part-time schedules and physical duties are expected, with opportunities to contribute to store performance and customer satisfaction.