Customer Service Associate II: Front-End & Merchandising

Dollar Tree Stores INC; Forest Park (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC is seeking a Customer Service Associate II to help manage daily store operations, assist customers, and support front-end duties. You will participate in merchandising, stocking, and maintaining a clean, welcoming environment while cross-training for cash register responsibilities.

The role emphasizes strong customer service, reliability, and teamwork. Candidates should be able to lift 30–50 lbs and stand/walk for extended periods, with equity in communications and

Qualifications

• High school diploma preferred.
• Previous customer service in retail/food/hospitality is highly preferred.
• Ability to follow instructions and read operational documents.
• Physical ability to lift 30–50 lbs and long periods of standing and walking.

Responsibilities

• Assist with daily store operations including merchandising and front-end duties.
• Process sales transactions at the cash register and maintain cash security.
• Help keep store clean and presentable, restock shelves and bathrooms.
• Provide friendly, professional interactions with customers and coworkers.
• Follow safety procedures and support loss prevention efforts.

Skills

Customer service

Communication

Problem solving

Integrity

Basic math

Teamwork

Education

High school diploma

Job description

Dollar Tree Stores INC is seeking a Customer Service Associate II to help manage daily store operations, assist customers, and support front-end duties. You will participate in merchandising, stocking, and maintaining a clean, welcoming environment while cross-training for cash register responsibilities.

The role emphasizes strong customer service, reliability, and teamwork. Candidates should be able to lift 30–50 lbs and stand/walk for extended periods, with equity in communications and