Retail Stocker & Customer Experience Specialist

Michaels Stores; Georgia; On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Partner discounts

401(k) with employer match

Medical, dental and vision coverage

Job summary

Michaels Stores in the United States is looking for a friendly store team member to help customers locate products, process checkout, and deliver our Brand Promises. You will engage shoppers, support omni-channel tasks like BOPIS and SFS, and help maintain a well-stocked, clean store.

The role emphasizes customer service, cash handling to standard, and teamwork. Candidates should have retail experience or a passion for service.

Qualifications

• Retail or customer service experience preferred

Responsibilities

• Help customers locate products and provide solutions
• Provide fast, friendly checkout with cash handling
• Support Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Assist with stocking, planograms (POGs) and store recovery
• Adhere to SOPs and Company policies to ensure compliance

Skills

Customer service

Cash handling

Retail experience

Communication skills

Job description

Michaels Stores in the United States is looking for a friendly store team member to help customers locate products, process checkout, and deliver our Brand Promises. You will engage shoppers, support omni-channel tasks like BOPIS and SFS, and help maintain a well-stocked, clean store.

The role emphasizes customer service, cash handling to standard, and teamwork. Candidates should have retail experience or a passion for service.