Retail Stock & Customer Experience Team Member

Michaels of Canada; New Lenox (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401(k) with employer match

Employee assistance program

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Flexible spending accounts

Job summary

Michaels in CHI-NEW LENOX, IL is hiring a Store Team Member to deliver friendly customer service, help shoppers locate products, and process quick, accurate checkouts. You will participate in stocking, merchandising, and store recovery to keep the floor inviting and in stock.

The role may involve assisting with omnichannel processes (BOPIS/SFS) and enrolling customers in rewards programs while maintaining safety and SOP compliance. A favorable base pay range and benefits are offered.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and help shoppers locate products.
• Handle checkout with accurate cash handling.
• Assist with stock, planograms, and merchandise recovery to keep shelves in-stock and well-merchandised.
• Support Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.

Skills

Retail experience

Customer service

Job description

Michaels in CHI-NEW LENOX, IL is hiring a Store Team Member to deliver friendly customer service, help shoppers locate products, and process quick, accurate checkouts. You will participate in stocking, merchandising, and store recovery to keep the floor inviting and in stock.

The role may involve assisting with omnichannel processes (BOPIS/SFS) and enrolling customers in rewards programs while maintaining safety and SOP compliance. A favorable base pay range and benefits are offered.