Retail Specialist: Lead Customers & Elevate Experience

Nike; Tempe (AZ); On-site; USD 38,000 - 62,000; Full time

Benefits offered by this job

Employee discounts

401(k) Plan

ESPP stock purchase

HSA/FSA

Tuition reimbursement

Employee assistance program

Job summary

Nike Retail Supervisor at Nike Unite Tempe Marketplace is the face of NIKE, guiding customers with a fast-paced, team-driven approach. You’ll help customers choose products, train with the latest lines, and support a high-energy store culture.

You’ll lead by example, deliver exceptional service, and stay engaged with teammates and store events while maintaining store visuals and operations.

Qualifications

• Must be at least 18 years old.
• 1 year of retail or consumer service experience preferred.
• Willingness to work nights, weekends and holidays based on store needs.
• Ability to learn and train on latest products and technologies.

Responsibilities

• Be enthusiastic, knowledgeable about Nike products and services to support customers.
• Lead by example and deliver service aligned with Nike's Service Principles.
• Create welcoming experiences and exceed customer expectations.
• Operate cash register, handle shipping/receiving, stock products, and build displays.
• Attend store events to support the team.

Skills

Customer Service

Retail Experience

Flexibility

Job description

Nike Retail Supervisor at Nike Unite Tempe Marketplace is the face of NIKE, guiding customers with a fast-paced, team-driven approach. You’ll help customers choose products, train with the latest lines, and support a high-energy store culture.

You’ll lead by example, deliver exceptional service, and stay engaged with teammates and store events while maintaining store visuals and operations.