Retail Specialist: Customer Experience Leader

Nike; Savannah (GA); On-site; USD 34,000 - 54,000; Full time

Benefits offered by this job

Discounts for you and your family

Paid Time Off

401(k) Plan eligibility

Employee Stock Purchase Plan (ESPP)

Health Savings Accounts

Flexible Savings Accounts

Tuition Reimbursement

Job summary

Nike Savannah is seeking a Retail Supervisor to lead a fast-paced Nike store environment. You will guide a team to deliver exceptional customer service, manage daily store operations, and help customers find the right products with a just-do-it attitude.

The role emphasizes teamwork, flexibility for nights and weekends, and excitement about Nike products. Join us to empower customers and grow with Nike in Savannah.

Qualifications

• Must be at least 18 years old.
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays.
• Use customer service authentically to ensure customers feel seen and understood in our stores.
• Ability to learn and train on the latest products and technologies.
• Physical requirements: stand for extended periods, bend, squat, reach, climb a ladder.

Responsibilities

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs.
• Bringing your positive attitude and passion to your teammates and customers every day.
• Lead by example and deliver service in line with Nike’s Service Principles.
• Make customers feel welcome and exceed their expectations at every step.
• Operate a cash register, shipping/receiving duties, stock products, build visual displays.
• Show up for teammates by attending store events.

Skills

Customer service

Team collaboration

Flexible schedule

Tools

POS system

Job description

Nike Savannah is seeking a Retail Supervisor to lead a fast-paced Nike store environment. You will guide a team to deliver exceptional customer service, manage daily store operations, and help customers find the right products with a just-do-it attitude.

The role emphasizes teamwork, flexibility for nights and weekends, and excitement about Nike products. Join us to empower customers and grow with Nike in Savannah.