Retail Specialist Lead - Elevate Customer Experience & Team

Nike; Gaffney (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounts up to 50%

PTO & Holidays

401(k) Plan

HSA & FSA

ESPP

EAP Program

Tuition Reimbursement

Job summary

Nike Retail Supervisor in Gaffney, SC is seeking a dedicated leader to manage daily store operations and drive exceptional guest experiences. You will supervise a fast-paced team, ensure high standards of service, and guide staff to meet sales goals while upholding Nike’s Service Principles.

The role requires flexibility to work evenings and weekends and a focus on training, merchandising, and cash-handling duties in a dynamic retail setting.

Responsibilities

• Being enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs
• Bringing your positive attitude and passion to your teammates and customers every day
• Lead by example and deliver service in line with Nike's Service Principles to bring the consumer journey to life
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations
• Showing up for your teammates by attending store events

Job description

Nike Retail Supervisor in Gaffney, SC is seeking a dedicated leader to manage daily store operations and drive exceptional guest experiences. You will supervise a fast-paced team, ensure high standards of service, and guide staff to meet sales goals while upholding Nike’s Service Principles.

The role requires flexibility to work evenings and weekends and a focus on training, merchandising, and cash-handling duties in a dynamic retail setting.