Retail Specialist Lead — Customer Experience

Nike

Orange (CA)

On-site

USD 25,000 - 41,000

Full time

30 hours ago
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Benefits offered by this job

Discounts for family
401(k) and financial planning
Tuition reimbursement
Health savings accounts
Employee stock purchase plan
EAP and wellness programs

Job summary

Nike is hiring a Retail Supervisor for our Nike Factory Store in Orange, CA. This full-time role (34–40 hours weekly) includes nights and weekends. Starting pay is $23.00/hour with benefits and opportunities for growth. You’ll lead a high-volume team, ensure exceptional service, and help customers find the right products.

Join a culture that values teamwork, bold ideas, and a just-do-it attitude. Grow within Nike and contribute to memorable customer experiences daily.

Qualifications

  • 1 year of retail or consumer service experience.
  • Must be at least 18 (U.S).
  • Flexibility to work nights, weekends and holidays based on store needs.
  • Ability to learn and train on the latest products and technologies.
  • Physical requirements include standing for extended periods.

Responsibilities

  • Be enthusiastic, excited, and knowledgeable about NIKE products to support customer needs.
  • Lead by example and deliver service in line with Nike’s Service Principles.
  • Make customers feel welcome and exceed their expectations at every step.
  • Operate a cash register and assist with stocking and displays.
  • Attend store events and support the team.

Skills

Customer service
Flexible schedule
Learn new products
Team collaboration
Cash handling

Job description

Nike is hiring a Retail Supervisor for our Nike Factory Store in Orange, CA. This full-time role (34–40 hours weekly) includes nights and weekends. Starting pay is $23.00/hour with benefits and opportunities for growth. You’ll lead a high-volume team, ensure exceptional service, and help customers find the right products.

Join a culture that values teamwork, bold ideas, and a just-do-it attitude. Grow within Nike and contribute to memorable customer experiences daily.

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