HOI Retail Supervisor NYC — Lead Customer Experience

Nike Inc; New York (NY); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Discounts up to 50% for you and family

Paid Time Off

401(k) Plan

Health Savings Accounts (HSA) / FSA

Employee Stock Purchase Plan (ESPP)

Tuition Reimbursement

Job summary

Nike House of Innovation – NYC is seeking a Retail Supervisor (Specialist) to drive the customer experience with Nike’s latest products and tech. Full-time hours include nights and weekends, and pay ranges from $23.00 to $29.90 per hour, with actual rates varying by location and experience.

Join a team that emphasizes bold ideas, teamwork, and a culture built around the just-do-it mindset. Competitive benefits and growth opportunities available.

Qualifications

• Must be at least 18 years old.
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays as needed.

Responsibilities

• Be enthusiastic, knowledgeable about NIKE products and services to best support customer needs.
• Bring a positive attitude and passion to your teammates and customers daily.
• Lead by example and deliver service aligned with Nike’s Service Principles.
• Make customers feel welcome and understood at every step of their journey.
• Maintain professionalism, integrity, reliability and kindness.
• Operate a cash register, shipping/receiving, stocking and visual displays as required.

Job description

Nike House of Innovation – NYC is seeking a Retail Supervisor (Specialist) to drive the customer experience with Nike’s latest products and tech. Full-time hours include nights and weekends, and pay ranges from $23.00 to $29.90 per hour, with actual rates varying by location and experience.

Join a team that emphasizes bold ideas, teamwork, and a culture built around the just-do-it mindset. Competitive benefits and growth opportunities available.