Retail Shortage Control Specialist

Burlington Stores, Inc.; Tampa (FL); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Employee discount

Medical coverage

401(k) plan

Paid holidays

Job summary

Burlington Stores, Inc. in Tampa, FL is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering friendly customer service.

You will monitor entrances, respond to theft trends, and engage with customers and associates to reinforce safety and loss-prevention programs. This role emphasizes confident communication, vigilance, and teamwork in a fast-paced retail setting.

Qualifications

• 1+ years in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Stand and walk for extended periods; visually monitor the store.
• Maintain confidentiality.
• Review, analyze and comprehend business trends.
• Display a positive demeanor with an energetic greeting.
• Work in a fast-paced, high-pressure environment with disciplined decision making.
• Excellent communication with customers and co-workers.
• Strong leadership to foster productive relationships.

Responsibilities

• Engage customers and associates with a confident, friendly, and energetic greeting.
• Monitor the entrance and high-risk areas to reduce theft opportunities.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.
• Help train associates on shortage reduction programs and processes.

Skills

Customer service

Communication

Leadership

Teamwork

Job description

Burlington Stores, Inc. in Tampa, FL is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering friendly customer service.

You will monitor entrances, respond to theft trends, and engage with customers and associates to reinforce safety and loss-prevention programs. This role emphasizes confident communication, vigilance, and teamwork in a fast-paced retail setting.