Retail Shoes Sales Associate — Customer Experience & POS Pro

Rack Room Shoes; Oxford (AL); On-site; USD 12,000 - 14,000; Part time

Job summary

Rack Room Shoes is seeking a Customer Service/Sales Associate to uphold our service standards and help meet store goals. You will lead by example in accurate transactions, assist customers, and support management with daily operations.

You will be responsible for cash handling, POS transactions, maintaining merchandise presentation, and contributing to a positive shopping experience while protecting assets and following company policies.

Qualifications

• Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
• Basic communication (both verbal and non-verbal), organization, and math skills.
• Experience in retail sales, preferably specialty retail or footwear.
• Basic knowledge of the policies and procedures.
• Basic visual merchandising skills and an understanding of the Store Presentation Standards.

Responsibilities

• Create an excellent shopping experience for our customers through awareness and company service standards. Positive attitude, willingness to serve and well informed. Sales and assistance Promotion of company rewards program and others business initiatives.
• Maintain awareness of all current sales promotions.
• Maintain merchandise presentation. Ensure stock is well arranged and merchandised properly. Maintain cleanliness and organization of all areas within the store.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff members.
• Participate in physical inventories, assist in shipping and receiving merchandise and participate in merchandise placement on the sales floor when needed.
• When performing cashier functions all sales will be processed in accordance with existing policy and procedure. All shoes will be checked for mates.
• Process all sales and POS terminal transactions in accordance with policy and procedure.

Skills

Interpersonal skills

Verbal & non-verbal communication

Retail sales experience

Policies & procedures knowledge

Visual merchandising basics

Job description

Rack Room Shoes is seeking a Customer Service/Sales Associate to uphold our service standards and help meet store goals. You will lead by example in accurate transactions, assist customers, and support management with daily operations.

You will be responsible for cash handling, POS transactions, maintaining merchandise presentation, and contributing to a positive shopping experience while protecting assets and following company policies.