Retail Sales Pro: Elevate Customer Experience

Rack Room Shoes; Flagstaff (AZ); On-site; USD 17,000 - 22,000; Full time

Job summary

Rack Room Shoes is seeking a customer-focused associate to support daily store operations and deliver an exceptional shopping experience. You will assist customers, maintain merchandise presentation, and promote rewards programs while meeting sales objectives.

The role requires strong interpersonal skills, basic math, and familiarity with POS procedures. The position emphasizes teamwork, adherence to company service standards, and accurate cash handling.

Qualifications

• Interpersonal skills are essential for engaging customers.
• Basic verbal and non-verbal communication.
• Strong organization and math skills.
• Experience in retail sales or footwear preferred.

Responsibilities

• Create an excellent shopping experience for customers through awareness and company service standards.
• Meet sales and work goals set by store management.
• Lead other team members by example in accuracy and completeness of work.
• Promote company rewards program and other business initiatives.
• Maintain awareness of current sales promotions.
• Maintain merchandise presentation and ensure stock is well arranged.
• Develop and maintain necessary product knowledge and fitting skills.
• Maintain an awareness of Loss Prevention concerns involving customers and staff.
• Process all sales and POS transactions in accordance with policy and procedure.

Skills

Interpersonal skills

Basic communication

Organization

Math skills

Job description

Rack Room Shoes is seeking a customer-focused associate to support daily store operations and deliver an exceptional shopping experience. You will assist customers, maintain merchandise presentation, and promote rewards programs while meeting sales objectives.

The role requires strong interpersonal skills, basic math, and familiarity with POS procedures. The position emphasizes teamwork, adherence to company service standards, and accurate cash handling.