Retail Shift Supervisor | Lead Team & Store Ops — Bonus

MERS / Missouri Goodwill Industries; Jefferson City (MO); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

Medical benefits

Dental and vision benefits

Retirement plans

PTO accrual

Job summary

MERS Missouri Goodwill Industries in Jefferson City seeks a Retail Shift Supervisor for the Ten Mile store to drive customer satisfaction and staff performance. You will lead daily operations, coaching the team and upholding the organization's mission, values, and policies.

The role is hourly full-time with a $19.50 hourly rate, 25% travel, and a monthly bonus potential up to $500. Comprehensive benefits and retirement options support career stability.

Qualifications

• High School Diploma/GED preferred; no degree required.
• At least 1 year retail management or related experience.
• Strong interpersonal, communication, and leadership skills.

Responsibilities

• Supervise and train store staff, ensuring daily tasks are completed.
• Provide excellent customer service and resolve conflicts swiftly.
• Coach staff on performance and discipline when needed.
• Assign daily duties and optimize staffing to meet store needs.
• Support payroll and inventory control processes.

Skills

Retail management

Customer service

Leadership

Communication

Conflict resolution

Teamwork

Scheduling software

Inventory management

Technology proficiency

Education

HS Diploma/GED preferred

Tools

Registers

Scheduling software

Inventory software

Job description

MERS Missouri Goodwill Industries in Jefferson City seeks a Retail Shift Supervisor for the Ten Mile store to drive customer satisfaction and staff performance. You will lead daily operations, coaching the team and upholding the organization's mission, values, and policies.

The role is hourly full-time with a $19.50 hourly rate, 25% travel, and a monthly bonus potential up to $500. Comprehensive benefits and retirement options support career stability.