Retail Shift Supervisor — Lead Team, Drive Growth

MERS / Goodwill; Lincoln (NE); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Monthly bonus up to $500

Medical benefits for FT employees

Dental and vision benefits

Life and AD&D Insurance

403(B) Retirement

401(A) Retirement

PTO accrual

Employee store discount

Paid holidays

Flexible schedules

Career growth opportunities

Job summary

MERS Missouri Goodwill is seeking a Retail Shift Supervisor to join our Lees Summit Store - Ward team. The role is hourly full-time with an hourly rate of $19.50 and potential bonuses.

You will supervise staff, deliver excellent customer service, and uphold our mission of Changing Lives Through the Power of Work. Ideal candidates bring 1 year of retail leadership or related Goodwill experience, strong communication, and leadership skills to coach teams, manage scheduling, and maintain store

Qualifications

• High school diploma or GED preferred.
• 1 year retail management or related Goodwill experience required.
• Strong interpersonal and communication skills.

Responsibilities

• Supervise and train staff to perform duties.
• Provide superior customer service to donors, shoppers, and staff.
• Coach employees and enforce performance, including discipline.
• Assign daily tasks and manage payroll.
• Identify staff for advancement.
• Protect company property and data from harm or theft.
• Follow agency policies and dress code.
• Maintain staffing and schedule coverage.
• Improve processes to reduce waste.
• Other duties as assigned.

Skills

Retail management

Customer service

Communication

Leadership

Problem solving

Tech skills

Education

High School Diploma/GED

Tools

POS system

Scheduling software

Inventory software

Job description

MERS Missouri Goodwill is seeking a Retail Shift Supervisor to join our Lees Summit Store - Ward team. The role is hourly full-time with an hourly rate of $19.50 and potential bonuses.

You will supervise staff, deliver excellent customer service, and uphold our mission of Changing Lives Through the Power of Work. Ideal candidates bring 1 year of retail leadership or related Goodwill experience, strong communication, and leadership skills to coach teams, manage scheduling, and maintain store