Retail Shift Supervisor — Lead Store Ops (Full-Time)

CVS Health; Berlin (CT); On-site; USD 26,000 - 38,000; Full time

Job summary

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team by driving store execution and performance with a strong customer service focus. When management is unavailable, you will lead staff and ensure opening/closing procedures are completed, while maintaining confidentiality and a positive shopping experience.

The role emphasizes supervising crew, coordinating with management, and delivering excellent service across merchandise, pricing, and display execution on a

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Flexible schedule including early morning, overnight and weekend shifts; overtime as needed.

Responsibilities

• Lead the store staff in the absence of a manager or Operations Supervisor to ensure smooth operations.
• Assist customers with questions, problems and complaints while maintaining CVS customer service standards.
• Price merchandise, stock shelves, reset departments and maintain displays per planograms.

Job description

CVS Health is seeking a Shift Supervisor to support the CVS Store Management team by driving store execution and performance with a strong customer service focus. When management is unavailable, you will lead staff and ensure opening/closing procedures are completed, while maintaining confidentiality and a positive shopping experience.

The role emphasizes supervising crew, coordinating with management, and delivering excellent service across merchandise, pricing, and display execution on a