Retail Shift Lead — Customer Experience & Ops

CVS Health; Arlington (VT); On-site; USD 23,000 - 36,000; Part time

Benefits offered by this job

Dental

Vision

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is seeking a part-time Shift Supervisor to assist the Store Management team in driving store execution and enhancing customer service. You will lead the store staff when no manager is onsite and ensure opening and closing procedures are completed efficiently.

Responsibilities include supervising daily activities, assisting customers, maintaining merchandising displays, and promoting CVS customer service standards while ensuring confidentiality and a positive shopping experience for

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts.
• Respond to urgent issues at the store when they arise.

Responsibilities

• Supervise the store crew when manager is unavailable and ensure opening/closing procedures are completed.
• Assist customers with questions, problems and complaints and promote CVS customer service culture.
• Price merchandise, stock shelves, and maintain displays per weekly promos and seasonal changes.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

High School diploma or equivalent

Job description

CVS Health is seeking a part-time Shift Supervisor to assist the Store Management team in driving store execution and enhancing customer service. You will lead the store staff when no manager is onsite and ensure opening and closing procedures are completed efficiently.

Responsibilities include supervising daily activities, assisting customers, maintaining merchandising displays, and promoting CVS customer service standards while ensuring confidentiality and a positive shopping experience for