Retail Shift Supervisor - Flexible Hours & Growth

Trulieve; Tarpon Springs (FL); On-site; USD 19,000 - 26,000; Full time

Job summary

Trulieve in Tarpon Springs, FL is seeking a Shift Supervisor to support the General Manager and lead store staff. You will help drive sales, ensure smooth daily operations, and maintain regulatory compliance while delivering excellent patient service.

The role requires high school diploma, prior retail management experience, cash handling skills, and strong communication. You will mentor the team, uphold brand standards, manage inventory, and handle escalations with professionalism.

Qualifications

• High School Diploma required.
• Prior management experience, preferably in retail and/or customer service area is a plus.
• Must have prior cash handling experience.
• Strong interpersonal skills and professionalism to communicate with all levels of management and staff.
• Able to communicate in conversational English to work effectively with customers and team members.

Responsibilities

• Assist General Manager/AGM in leadership and supervision of store personnel.
• Achieve key performance metrics and ensure efficient daily operation.
• Ensure regulatory compliance and exceptional customer experience.
• Open/close store with supervision of staff and retail processes.
• Maintain brand standards in visual merchandising.
• Ensure compliance with state regulations and SOPs.
• Coach and develop team to meet objectives and service standards.
• Monitor and maintain store inventory.
• Handle patient issues and escalations.
• Maintain confidentiality and compliance.
• Perform other tasks assigned by management.

Skills

Cash handling

Interpersonal skills

Customer service

English proficiency

Education

High School Diploma

Job description

Trulieve in Tarpon Springs, FL is seeking a Shift Supervisor to support the General Manager and lead store staff. You will help drive sales, ensure smooth daily operations, and maintain regulatory compliance while delivering excellent patient service.

The role requires high school diploma, prior retail management experience, cash handling skills, and strong communication. You will mentor the team, uphold brand standards, manage inventory, and handle escalations with professionalism.