Retail Shift Supervisor - Bonus $500/mo + Flexible Hours

MERS / Goodwill; O’Fallon (MO); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Monthly bonus

Medical benefits

Dental and vision

403(b) retirement

401(a) retirement

PTO accrual

Employee store discount

Paid holidays

Flexible schedules

Career growth opportunities

Job summary

MERS/Missouri Goodwill Industries is hiring a Retail Shift Supervisor for the OFallon Store - Market Center. This on-site, full-time hourly role supports operations, customer service, and staff supervision while aligning with our mission to change lives through work.

The position offers an hourly rate of $19.50, requires up to 25% travel, and includes a monthly bonus potential up to $500, along with competitive benefits and growth opportunities.

Qualifications

• No degree required; HS diploma/GED preferred.
• 1 year of retail management experience required.
• Excellent interpersonal and communication skills.
• Leadership skills: decision-making, motivation and goal-setting.
• Comfortable with registers, scheduling and inventory software.

Responsibilities

• Supervise, direct, and train staff to perform their duties.
• Provide superior customer service to retain donors, shoppers and staff.
• Coach employees on performance, including discipline if needed.
• Assign daily duties to achieve operational tasks.
• Identify employees for advancement based on performance.
• Safeguard company property and report theft or misconduct.
• Read and enforce all agency policies and values.
• Utilize staffing methods; arrange replacements when necessary.
• Maintain professional appearance and adhere to dress code.

Skills

Retail management

Customer service

Leadership

Communication

Technology literacy

Education

High School Diploma/GED preferred

Job description

MERS/Missouri Goodwill Industries is hiring a Retail Shift Supervisor for the OFallon Store - Market Center. This on-site, full-time hourly role supports operations, customer service, and staff supervision while aligning with our mission to change lives through work.

The position offers an hourly rate of $19.50, requires up to 25% travel, and includes a monthly bonus potential up to $500, along with competitive benefits and growth opportunities.