Retail Shift Leader — Thrift Store Ops & Service

The Salvation Army USA Western Territory; Hesperia (CA); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Career growth opportunities

Paid time off

Employee discounts

Employee referral bonuses

Monthly management incentive bonus

Medical, Dental, Vision

Job summary

The Salvation Army USA Western Territory operates the Hesperia Thrift Store as part of its Adult Rehabilitation Center program. We are seeking a dedicated Shift Supervisor to support daily store operations, supervise staff, handle POS transactions, and ensure excellent donor and customer experiences in a bustling retail environment.

You will work closely with the Store Manager to uphold ARC standards, manage cash handling, and participate in monthly meetings while contributing to the program’s

Qualifications

• High School Diploma or equivalent.
• Minimum of one-year retail experience; supervisory experience preferred.
• Must be able to operate POS/Cash Register and schedule/supervise store employees.
• Must pass background check (criminal history & sex offender registry).
• Ability to communicate effectively with management, staff, customers and donors.

Responsibilities

• Assist Store Manager in day-to-day store operations.
• Provide coaching and training to store employees.
• Ensure customer/donor needs are met with prompt, courteous service.
• Maintain ARC merchandising standards and handle daily cash tasks.
• Attend store meetings and support loss prevention measures.

Skills

Supervisory experience

Retail experience

POS / Cash Register operation

Communication skills

Education

High School Diploma or equivalent

Tools

POS System

Job description

The Salvation Army USA Western Territory operates the Hesperia Thrift Store as part of its Adult Rehabilitation Center program. We are seeking a dedicated Shift Supervisor to support daily store operations, supervise staff, handle POS transactions, and ensure excellent donor and customer experiences in a bustling retail environment.

You will work closely with the Store Manager to uphold ARC standards, manage cash handling, and participate in monthly meetings while contributing to the program’s