Retail Shift Supervisor — Sales & Service Leader

Arc Thrift Stores; Parker (CO); On-site; USD 40,000 - 52,000; Full time

Job summary

Arc Thrift Stores seeks a Relief Supervisor to manage store operations during shifts, ensuring optimal sales performance. You will supervise staffing, train new hires, and maintain a clean, well-merchandised store while enforcing customer service standards.

You will assist cashiers, coach employees on safety, and report daily performance. Strong leadership and communication are essential for success in a fast-paced retail environment.

Qualifications

• Knowledge of retail operations and customer service principles.
• Ability to train new employees effectively.
• Experience working with a diverse workforce.
• Strong written and verbal communication skills.
• Ability to delegate and follow up to achieve results.
• Energetic and capable of fast-paced work.

Responsibilities

• Ensure the store is adequately staffed during shifts.
• Train new employees and provide guidance on tasks.
• Maintain clean, well-merchandised stores and ensure change reserves.
• Assist cashiers and manage banking/cash handling per manual.
• Provide safety coaching and report safety concerns to manager.
• Monitor performance and prepare daily reports for management.
• Direct staff during assigned shifts and ensure store closes securely.

Skills

Staffing

Training

Customer service

Safety coaching

Communication

Team leadership

Attendance tracking

Job description

Arc Thrift Stores seeks a Relief Supervisor to manage store operations during shifts, ensuring optimal sales performance. You will supervise staffing, train new hires, and maintain a clean, well-merchandised store while enforcing customer service standards.

You will assist cashiers, coach employees on safety, and report daily performance. Strong leadership and communication are essential for success in a fast-paced retail environment.