Store Manager - Thrift Center & Life Impact

The Salvation Army USA Eastern Territory; Duncansville (Blair County); On-site; USD 36,000 - 54,000; Full time

Job summary

The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create a pleasant, hospitable work environment and develop excellent customer relationships while driving sales and meeting budgets. You will lead staff, ensure compliance with policies, and oversee payroll, merchandising, safety, and work therapy support.

This role requires leadership, strong communication, and a commitment to store operations across multiple locations as part of the ARC.

Qualifications

• High school diploma or equivalent is required.
• Experience in sales is preferred.
• Ability to lead, manage and motivate others.
• Excellent communication skills.

Responsibilities

• Create a pleasant, hospitable work environment and maintain good customer relationships.
• Ensure compliance with the Guide to Thrift Store & Donation Centers Operations manual and related policies; issue warnings as needed.
• Meet sales, production, and expense budget goals to maintain a profitable operation.
• Ensure production is moved from back room to the sales floor and displayed properly.
• Receive applications, interview applicants when needed, and recommend hires to the Administrator or Store Supervisor.
• Conduct regular evaluations of store personnel and identify development needs; recommend training.
• Conduct monthly staff and safety meetings; ensure safety measures align with policy and regulations.
• Schedule all sales associates and unpaid staff; post weekly schedules including assignments and breaks.
• Submit payroll information biweekly with signatures and attendance records.
• Order merchandise to keep the store stocked; ensure items are ragged out and colorized per Rag Out calendar.
• Provide training and supervision for new employees and retraining for all personnel as necessary.
• Safeguard cash and oversee banking; comply with cash handling policies.
• Ensure all paperwork and sales reports are completed and forwarded to finance daily.
• Report to Administrator any site visits or OSHA/CPSC inspections; verify inspector credentials.
• Attend manager meetings and relay new policies and directives to staff.
• Protect property and buildings; report hazards or injuries to the Administrator or Supervisor.
• Oversee beneficiaries assigned to stores for work therapy; lead by example.
• Support the work therapy program by providing professional conduct, work habits, and supervision.

Skills

Sales leadership

Motivate others

Communication

Education

High school diploma or equivalent

Job description

The Salvation Army Adult Rehabilitation Center is seeking a Store Manager to create a pleasant, hospitable work environment and develop excellent customer relationships while driving sales and meeting budgets. You will lead staff, ensure compliance with policies, and oversee payroll, merchandising, safety, and work therapy support.

This role requires leadership, strong communication, and a commitment to store operations across multiple locations as part of the ARC.