Retail Shift Leader: Lead Pawn Broker with Uncapped Bonus

EZCORP, Inc.; Georgetown (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Free Health Insurance

Monthly uncapped bonus potential

401(k) with company match

Generous paid time off

Holiday pay

Store discount

TM medical insurance (BlueCross BlueSh

Great working hours

Job summary

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) in Georgetown, TX to guide a fast-paced team and drive customer-focused service. This role offers a clear career path, competitive pay, and pathways to higher positions.

Training and leadership development are emphasized as you grow with the company. You will manage loans, negotiate terms, and coach team members while delivering an exceptional in-store experience for customers.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor, lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver's license and auto insurance.
• Knowledge of pawned items is a plus.
• Bilingual abilities are a plus.

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales and making deals for pawn items.
• Lead and coach store team members and ensure a friendly, courteous environment.
• Perform opening and closing store procedures and supervise daily operations.
• Process loans and extensions and negotiate terms with customers.

Skills

Leadership

Customer service

Sales

Negotiation

Time management

Communication

Interpersonal skills

Education

High school diploma or GED

Job description

EZCORP, Inc. is seeking a Retail Shift Leader (Key Holder) in Georgetown, TX to guide a fast-paced team and drive customer-focused service. This role offers a clear career path, competitive pay, and pathways to higher positions.

Training and leadership development are emphasized as you grow with the company. You will manage loans, negotiate terms, and coach team members while delivering an exceptional in-store experience for customers.