Retail Shift Leader & Team Coach - Uncapped Bonuses

Ezcorp,-Inc; Tennessee; On-site; USD 2,204,000 - 2,480,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with company match

Monthly uncapped bonus potential

Paid time off

Store discount

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) to guide store operations, train team members, and deliver outstanding customer service in a fast-paced pawn environment.

We offer competitive pay based on experience, a comprehensive benefits package, bonus potential, and structured career paths toward management roles. Join us for a career, not a job, with opportunities to grow leadership skills and contribute to the EZPAWN brand.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisor, lead, or manager experience.
• Able to pass a criminal background check and drug test.

Responsibilities

• Process loans and extensions for pawn items.
• Open and close store procedures and supervise staff.
• Coach and develop Team Members to improve performance.
• Provide outstanding customer service and promote sales.

Skills

Leadership

Customer service

Communication

Time management

Interpersonal skills

Education

High school diploma or GED

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) to guide store operations, train team members, and deliver outstanding customer service in a fast-paced pawn environment.

We offer competitive pay based on experience, a comprehensive benefits package, bonus potential, and structured career paths toward management roles. Join us for a career, not a job, with opportunities to grow leadership skills and contribute to the EZPAWN brand.