Retail Shift Leader – Lead Pawn Broker Career Path

EZCORP, Inc.; Texas; Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Generous Paid Time Off

Store Discount

Job summary

EZCORP, Inc. in Lytle, Texas is seeking a Retail Shift Leader (Key Holder) to lead store operations, supervise team members, and drive customer service excellence.

This full-time role offers paid training, a clear career path, and opportunities to advance to Pawn Broker and Assistant Manager levels. You will handle loans and extensions, manage opening and closing procedures, and foster a friendly, productive environment while promoting sales of pawn items.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Knowledge of pawned items is a plus.
• Sales background is a plus.
• Bilingual is a plus.

Responsibilities

• Processing loans and extensions.
• Opening and closing store procedures.
• Supervising and coaching store Team Members.
• Provide outstanding customer service and promote sales of pawn items.

Skills

Leadership

Customer service

Time management

Communication

Bilingual

Education

High school diploma or GED

Job description

EZCORP, Inc. in Lytle, Texas is seeking a Retail Shift Leader (Key Holder) to lead store operations, supervise team members, and drive customer service excellence.

This full-time role offers paid training, a clear career path, and opportunities to advance to Pawn Broker and Assistant Manager levels. You will handle loans and extensions, manage opening and closing procedures, and foster a friendly, productive environment while promoting sales of pawn items.