Retail Shift Leader: Lead & Earn with Uncapped Bonuses

Texas EZPAWN L.P.; Harlingen (TX); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

No-cost medical insurance option

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) at EZPAWN in Harlingen, TX. You will lead a team, drive sales, and provide exceptional customer service in a fast-paced pawn environment.

This role offers a clear career path with leadership training, performance-based bonuses, and comprehensive benefits. Successful candidates will coach others, manage store procedures, and support customers with loans and pawn items.

Qualifications

• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• High school diploma or GED.
• Excellent communication and interpersonal skills.
• Ability to pass a criminal background check and drug test.

Responsibilities

• Provide outstanding customer service and build relationships with customers while promoting sales for pawn items.
• Lead and coach Team Members to deliver high-quality service.
• Open and close store procedures and supervise daily operations.
• Process loans and extensions and negotiate terms with customers.
• Contribute to store leadership development and career progression.

Skills

Leadership

Customer service

Communication

Time management

Negotiation

Coaching

Bilingual

Education

High school diploma or GED

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) at EZPAWN in Harlingen, TX. You will lead a team, drive sales, and provide exceptional customer service in a fast-paced pawn environment.

This role offers a clear career path with leadership training, performance-based bonuses, and comprehensive benefits. Successful candidates will coach others, manage store procedures, and support customers with loans and pawn items.