Retail Shift Leader — Lead, Grow & Earn Bonuses

EZCORP, Inc.; Austin (TX); Hybrid; USD 35.000 - 50.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401(k) with Company Match

Paid Time Off

Holiday Pay

Store Discount

Uncapped Bonus Potential

Zusammenfassung

EZCORP, Inc. in Austin, TX is seeking a Retail Shift Leader (Key Holder) to drive customer service and store performance. You will lead Team Members, coach staff, and ensure smooth daily operations in a fast-paced pawn retail setting.

The ideal candidate has supervisory experience, strong communication, and a customer-first attitude. This role offers competitive pay, a structured career path, and bonus potential, with benefits and opportunities for advancement.

Qualifikationen

• High school diploma or GED required.
• Minimum 1 year of supervisor, key holder, shift lead, or manager experience.
• Ability to pass a criminal background check and drug test.
• Valid driver's license and auto insurance.
• Bilingual is a plus.

Aufgaben

• Provide outstanding customer service and lead a team.
• Process loans and extensions; promote pawn items and sales.
• Open and close store procedures; supervise Team Members.
• Coach Team Members and drive a positive, productive work environment.

Kenntnisse

Supervisory experience

Customer service

Negotiation

Bilingual

Ausbildung

High School Diploma or GED

Jobbeschreibung

EZCORP, Inc. in Austin, TX is seeking a Retail Shift Leader (Key Holder) to drive customer service and store performance. You will lead Team Members, coach staff, and ensure smooth daily operations in a fast-paced pawn retail setting.

The ideal candidate has supervisory experience, strong communication, and a customer-first attitude. This role offers competitive pay, a structured career path, and bonus potential, with benefits and opportunities for advancement.