Retail Shift Leader: Inspire Sales & Service Excellence

Minis; San Antonio (TX); On-site; USD 19,000 - 26,000; Full time

Job summary

MINISO USA is seeking a Shift Leader in San Antonio to support the Store Manager, train associates, and deliver exceptional customer service. You will assist with cashiering, opening/closing, merchandising, and store upkeep while promoting the store's loyalty program. A positive, energetic environment will help drive memorable customer experiences.

The role emphasizes leadership, training, and hands-on operations across the sales floor and register to achieve KPIs and maintain store standards.

Qualifications

• Strong leadership and interpersonal skills.
• Ability to multitask in a fast-paced retail environment.
• Basic knowledge of retail operations and POS systems.
• Willingness to travel between store locations as needed.

Responsibilities

• Lead by example to drive sales and meet KPI goals.
• Train and develop sales associates for product knowledge and customer engagement.
• Support daily store operations: replenishment, fronting, cash handling, merchandising.
• Maintain store appearance and stock levels; implement visual merchandising updates.
• Open/close responsibilities, ensure safety and cleanliness.

Skills

Leadership

Multitasking

POS systems

Customer service

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Job description

MINISO USA is seeking a Shift Leader in San Antonio to support the Store Manager, train associates, and deliver exceptional customer service. You will assist with cashiering, opening/closing, merchandising, and store upkeep while promoting the store's loyalty program. A positive, energetic environment will help drive memorable customer experiences.

The role emphasizes leadership, training, and hands-on operations across the sales floor and register to achieve KPIs and maintain store standards.