Retail Shift Lead — Elevate Customer Experience

lbrands

Locust Grove (GA)

On-site

USD 32,000 - 42,000

Full time

3 days ago
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Benefits offered by this job

40% merchandise discount
DailyPay
Weekly pay option
Brand ambassador training

Job summary

Bath & Body Works in Locust Grove, GA is seeking a Key Holder to support sales plans and store operations. You will lead as a manager on duty when scheduled, coach associates, and deliver memorable customer experiences through product knowledge and personal recommendations.

The role requires adapting to peak times, weekends and holidays, with a focus on safety, cleanliness and adherence to company standards. This is a great step in retail leadership and growth within the brand.

Qualifications

  • Thrives in a customer-first retail environment.
  • Ability to drive a customer-focused selling culture.
  • Proven track record in sales, customer experience and operations.

Responsibilities

  • Lead store and shift operations as delegated by the Store Manager.
  • Provide feedback and coaching to team members.
  • Deliver exceptional in-store experiences through selling and product knowledge.
  • Maintain product knowledge, policies, and store strategies.
  • Set daily goals and drive execution for opening/closing routines.
  • Build connections with customers and make personalized recommendations.
  • Assist with floorset execution, displays and marketing placements.
  • Ensure safety, housekeeping and adherence to company standards.

Skills

Customer-focused selling
Leadership
Communication skills
Team coaching
Store operations

Education

High school diploma, GED, or relevant work experience

Job description

Bath & Body Works in Locust Grove, GA is seeking a Key Holder to support sales plans and store operations. You will lead as a manager on duty when scheduled, coach associates, and deliver memorable customer experiences through product knowledge and personal recommendations.

The role requires adapting to peak times, weekends and holidays, with a focus on safety, cleanliness and adherence to company standards. This is a great step in retail leadership and growth within the brand.

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