Retail Shift Lead — Elevate Customer Experience

lbrands; Locust Grove (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay

Weekly pay option

Brand ambassador training

Job summary

Bath & Body Works in Locust Grove, GA is seeking a Key Holder to support sales plans and store operations. You will lead as a manager on duty when scheduled, coach associates, and deliver memorable customer experiences through product knowledge and personal recommendations.

The role requires adapting to peak times, weekends and holidays, with a focus on safety, cleanliness and adherence to company standards. This is a great step in retail leadership and growth within the brand.

Qualifications

• Thrives in a customer-first retail environment.
• Ability to drive a customer-focused selling culture.
• Proven track record in sales, customer experience and operations.

Responsibilities

• Lead store and shift operations as delegated by the Store Manager.
• Provide feedback and coaching to team members.
• Deliver exceptional in-store experiences through selling and product knowledge.
• Maintain product knowledge, policies, and store strategies.
• Set daily goals and drive execution for opening/closing routines.
• Build connections with customers and make personalized recommendations.
• Assist with floorset execution, displays and marketing placements.
• Ensure safety, housekeeping and adherence to company standards.

Skills

Customer-focused selling

Leadership

Communication skills

Team coaching

Store operations

Education

High school diploma, GED, or relevant work experience

Job description

Bath & Body Works in Locust Grove, GA is seeking a Key Holder to support sales plans and store operations. You will lead as a manager on duty when scheduled, coach associates, and deliver memorable customer experiences through product knowledge and personal recommendations.

The role requires adapting to peak times, weekends and holidays, with a focus on safety, cleanliness and adherence to company standards. This is a great step in retail leadership and growth within the brand.