Retail Shift Lead: Customer Service & Operations

CVS Health Corporation; Belmont (NC); On-site; USD 47,345,000 - 68,770,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Employee discounts

Wellness resources

Job summary

CVS Health Corporation's Shift Supervisor role at CVS/pharmacy in Belmont, NC is a frontline leadership position that supports store management, drives day-to-day operations, and helps build customer loyalty through excellent service. You will supervise staff, oversee opening and closing procedures, and ensure a smooth, welcoming shopping experience for every guest.

This part-time role (about 20 hours weekly) pays a typical range of $16.50 to $24.00 per hour.

Qualifications

• Deductive reasoning, analytical and computer skills.
• Strong communication and supervision abilities.
• Flexible schedule including early mornings, overnights and weekends.
• Willingness to respond to urgent issues at the store.

Responsibilities

• Supervise store staff and assist store management.
• Ensure opening and closing procedures are completed correctly.
• Maintain a positive customer experience and handle inquiries or complaints.
• Support merchandising and stock management as needed.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Education

High school diploma or equivalent

Job description

CVS Health Corporation's Shift Supervisor role at CVS/pharmacy in Belmont, NC is a frontline leadership position that supports store management, drives day-to-day operations, and helps build customer loyalty through excellent service. You will supervise staff, oversee opening and closing procedures, and ensure a smooth, welcoming shopping experience for every guest.

This part-time role (about 20 hours weekly) pays a typical range of $16.50 to $24.00 per hour.