Retail Shift Lead – Customer Experience & Ops

Walgreens; Milwaukee (WI); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking an associate to support store operations, opening and closing the store in management's absence, handling cash and POS tasks, and ensuring accurate pricing and displays.

The role emphasizes customer service, inventory control, and collaboration with management to maintain a clean and compliant store environment. English fluency is required; experience in retail leadership is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling required systems start-up and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and assists with products and services to ensure a positive experience.
• Manages store keys, opens/closes without management, and supports deliveries.

Skills

Leadership experience

Retail key holder

Job description

Walgreens is seeking an associate to support store operations, opening and closing the store in management's absence, handling cash and POS tasks, and ensuring accurate pricing and displays.

The role emphasizes customer service, inventory control, and collaboration with management to maintain a clean and compliant store environment. English fluency is required; experience in retail leadership is preferred.