Retail Shift Lead — Compliance & Customer Experience

Trulieve, Inc.; Scranton, Northern (Lackawanna County, KY); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits package

Drug-free workplace

Job summary

Trulieve, Inc. in Scranton, PA, is seeking a Shift Supervisor - FullTime to lead store operations and deliver exceptional customer experiences. You will assist the General Manager, supervise staff, manage opening and closing procedures, and uphold brand standards.

The role requires high school diploma, prior management or retail experience, cash handling, and strong communication. You will ensure regulatory compliance, train colleagues, monitor inventory, resolve patient issues, and support a

Qualifications

• High School Diploma required.
• Prior management/retail experience a plus.
• Cash handling experience required.
• Strong interpersonal and communication skills.
• Ability to work with customers and team in English.

Responsibilities

• Open/close procedures and supervise staff.
• Maintain brand standards in visual merchandising and store presentation.
• Ensure regulatory compliance with state regulations.
• Coach, train, and develop team to meet service standards.
• Monitor store inventory and handle customer/patient issues.
• Ensure confidentiality and proper use of equipment and systems.

Skills

Management experience

Cash handling

Interpersonal skills

English proficiency

Education

High School Diploma

Job description

Trulieve, Inc. in Scranton, PA, is seeking a Shift Supervisor - FullTime to lead store operations and deliver exceptional customer experiences. You will assist the General Manager, supervise staff, manage opening and closing procedures, and uphold brand standards.

The role requires high school diploma, prior management or retail experience, cash handling, and strong communication. You will ensure regulatory compliance, train colleagues, monitor inventory, resolve patient issues, and support a