Retail Service Manager — Night & Weekend Shifts

Hy-Vee; Pleasant Valley Township (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

Hy-Vee in Iowa seeks a Service Manager to keep the store running smoothly by supervising employees across departments and ensuring prompt, friendly service for every customer. You will plan schedules, train staff, and handle issues while upholding Hy-Vee's standards.

In this fast-paced retail environment, you lead by example, manage schedules, address customer concerns, and ensure safety and compliance. If you excel in team leadership, join our team.

Qualifications

• High school diploma or equivalent required.
• Two+ years of related work experience preferred.
• Good customer service and leadership abilities.
• Ability to supervise staff and manage schedules.

Responsibilities

• Greet customers and deliver prompt, friendly service.
• Lead by example and promote teamwork and accountability.
• Plan and adjust work schedules; assign duties.
• Supervise store activities in the Department Manager's absence.
• Train staff on policies, procedures, and safety.

Skills

Customer service

Team leadership

Scheduling

Staff training

Problem solving

Education

High school diploma or equivalent

Two+ years related experience

Tools

POS system

Payroll system

Job description

Hy-Vee in Iowa seeks a Service Manager to keep the store running smoothly by supervising employees across departments and ensuring prompt, friendly service for every customer. You will plan schedules, train staff, and handle issues while upholding Hy-Vee's standards.

In this fast-paced retail environment, you lead by example, manage schedules, address customer concerns, and ensure safety and compliance. If you excel in team leadership, join our team.