Retail Service Manager: Lead Team & Customer Experience

Hy-Vee; Davenport (IA); Hybrid; USD 21,000 - 30,000; Part time

Job summary

Hy-Vee Davenport, IA is seeking a Service Manager to keep store operations smooth, supervise staff across departments, and ensure prompt, friendly service.

You will plan schedules, coach employees, manage customer issues, and help with merchandising, safety, and store policies in a fast-paced retail environment. The role offers part-time hours and opportunities to develop leadership skills in a team-focused culture.

Qualifications

• High school diploma or equivalent experience required.
• Two or more years of related work experience preferred.
• Ability to supervise and train a team and handle customer issues.

Responsibilities

• Greet customers and ensure friendly service.
• Plan and adjust work schedules.
• Supervise store staff and coordinate departments.
• Address customer issues promptly and professionally.

Skills

Customer service

Team leadership

Scheduling

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee Davenport, IA is seeking a Service Manager to keep store operations smooth, supervise staff across departments, and ensure prompt, friendly service.

You will plan schedules, coach employees, manage customer issues, and help with merchandising, safety, and store policies in a fast-paced retail environment. The role offers part-time hours and opportunities to develop leadership skills in a team-focused culture.