Store Service Manager

Hy-Vee Inc; Fort Madison (IA); On-site; USD 55,000 - 75,000; Full time

Job summary

Hy-Vee Inc. seeks a Service Manager to keep the store running smoothly by supervising and coordinating the activities of employees across all departments.

You will lead by example, manage schedules, handle customer issues, oversee merchandising and compliance, and step in wherever the store needs you most. In this fast-paced retail leadership role, you’ll develop people, deliver results, and ensure prompt, friendly service for every customer.

Qualifications

• High school diploma or equivalent experience required.
• Two or more years of similar or related work experience preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers and helping them find what they need.
• Lead by example and maintain positive employee relations across the store.
• Plan, prepare, and adjust work schedules; assign duties and monitor completion.
• Train staff on store policies and safety procedures; enforce compliance.

Skills

Customer service

Team leadership

Communication

Problem solving

Scheduling

Staff development

Education

High school diploma or equivalent

Job description

Hy-Vee Inc. seeks a Service Manager to keep the store running smoothly by supervising and coordinating the activities of employees across all departments.

You will lead by example, manage schedules, handle customer issues, oversee merchandising and compliance, and step in wherever the store needs you most. In this fast-paced retail leadership role, you’ll develop people, deliver results, and ensure prompt, friendly service for every customer.