Retail Service Lead - Growth & Multilingual Support

O'Reilly Auto Parts; Artesia (NM); Presencial; USD 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

401k with employer contributions

Medical, dental, & vision insurance

Paid time off

Tuition assistance

Descripción de la vacante

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role may assume shift management in the absence of store leadership and encourages bilingual candidates to apply.

Responsibilities include leading a team to deliver excellent customer service, overseeing showroom activities, processing orders and returns, and ensuring security and accurate reporting of deposits and

Formación

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsabilidades

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels in the showroom and implement service programs.
• Ensure phone coverage and adherence to company policies.
• Process buy online/shirt to store and transfers in a timely manner.

Conocimientos

Strong communication

RSS Certification

Descripción del empleo

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistant Managers in sales, customer service, store appearance, and operations. This role may assume shift management in the absence of store leadership and encourages bilingual candidates to apply.

Responsibilities include leading a team to deliver excellent customer service, overseeing showroom activities, processing orders and returns, and ensuring security and accurate reporting of deposits and