Retail Service Lead — Bilingual, Growth & Benefits

O'Reilly Auto Parts; Missouri City (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Stock Purchase Plan

Employer 401k

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Assistance

Career Growth

Paid Time Off

Job summary

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance, and operations. The role may include shift management in absence of store leadership.

Bilingual candidates are encouraged to apply and will be considered for the position. The job requires leading a team in delivering excellent service, ensuring adherence to store policies, and handling opening/closing duties, money handling, and security

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team in delivering excellent customer service to retail and professional customers.
• Supervise the customer service levels on the showroom floor and ensure adherence to service programs.
• Perform store opening/closing duties, day-end procedures, and secure deposits per policy.

Skills

Strong communication

Education

RSS Certification

Job description

O’Reilly Auto Parts is seeking a Retail Service Specialist to support the Store Manager and Assistants in sales, customer service, store appearance, and operations. The role may include shift management in absence of store leadership.

Bilingual candidates are encouraged to apply and will be considered for the position. The job requires leading a team in delivering excellent service, ensuring adherence to store policies, and handling opening/closing duties, money handling, and security