Retail Service Lead – Growth, Benefits & Career Path

O'Reilly Auto Parts; Loveland (OH); On-site; USD 15,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

401k plan

Medical/Dental/Vision insurance

Wellbeing programs

Tuition assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts in Loveland, OH is seeking a Retail Service Specialist to support the Store Manager and manage shift duties when needed. You will lead customer service, supervise showroom performance, and ensure timely processing of orders, transfers, and returns.

Bilingual candidates are encouraged to apply, with a comprehensive compensation package based on performance. The role emphasizes store operations, cash handling, and day-to-day tasks, including opening/closing duties and adherence

Qualifications

• Strong communication skills.
• Ability to obtain RSS Certification.

Responsibilities

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels on the retail showroom.
• Ensure all buy online/ship to store, hub and store to store transfers are processed promptly and communications on shipment arrivals.

Skills

Strong communication skills

RSS Certification

Job description

O'Reilly Auto Parts in Loveland, OH is seeking a Retail Service Specialist to support the Store Manager and manage shift duties when needed. You will lead customer service, supervise showroom performance, and ensure timely processing of orders, transfers, and returns.

Bilingual candidates are encouraged to apply, with a comprehensive compensation package based on performance. The role emphasizes store operations, cash handling, and day-to-day tasks, including opening/closing duties and adherence