Retail Service Lead: Growth, Benefits & Auto Parts

O'Reilly Automotive; North Charleston (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

401k Starting Day One

Medical Insurance

Dental & Vision Insurance

FSA

Career Growth

Job summary

O'Reilly Auto Parts in Charleston, SC is seeking a Retail Service Specialist to back up Store Managers in sales, customer service, and store operations. Bilingual applicants are encouraged to apply, with shift-management duties in absence of supervisors.

The role emphasizes leading a team, handling purchases, returns, and daily store procedures while maintaining a strong customer-focused environment. Opportunities for career growth and full benefits are highlighted.

Qualifications

• Excellent communication skills.
• Ability to obtain RSS Certification.
• Experience in auto parts retail is preferred.
• Spanish language ability is advantageous.

Responsibilities

• Lead store team in providing excellent customer service to retail and professional customers.
• Supervise showroom customer service levels and ensure policy adherence.
• Oversee phone protocol and timely processing of orders and transfers.
• Perform opening/closing duties and day-end cash procedures.

Skills

Strong communication

Spanish language

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts in Charleston, SC is seeking a Retail Service Specialist to back up Store Managers in sales, customer service, and store operations. Bilingual applicants are encouraged to apply, with shift-management duties in absence of supervisors.

The role emphasizes leading a team, handling purchases, returns, and daily store procedures while maintaining a strong customer-focused environment. Opportunities for career growth and full benefits are highlighted.