Retail Service Lead - Customer Experience & Store Ops

O'Reilly Auto Parts; Folsom (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

A leading auto parts retailer is seeking a Retail Service Specialist in California. Responsibilities include supporting the management in sales, customer service, and store operations. The ideal candidate will possess strong communication skills, retail experience, and automotive knowledge. This position offers competitive wages, benefits, and opportunities for career growth. Bilingual candidates are encouraged to apply.

Qualifications

• Strong communication skills are a must.
• Retail sales experience is preferred, especially in auto parts.
• Knowledge of automotive systems and repairs is desired.

Responsibilities

• Lead store team in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure all merchandise is invoiced before leaving the store.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in multiple languages

Education

RSS Certification

ASE Certification

Job description

A leading auto parts retailer is seeking a Retail Service Specialist in California. Responsibilities include supporting the management in sales, customer service, and store operations. The ideal candidate will possess strong communication skills, retail experience, and automotive knowledge. This position offers competitive wages, benefits, and opportunities for career growth. Bilingual candidates are encouraged to apply.