Auto Parts Retail Lead: Customer Experience & Operations

O'Reilly Auto Parts; Newport (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

An automotive retail company is seeking a Retail Service Specialist to support store management in sales, customer service, and store operations. Responsibilities include leading the team in customer service, supervising showroom activities, and ensuring efficient handling of orders. Ideal candidates have strong communication skills and retail experience, preferably in auto parts. The company offers competitive wages, benefits, and opportunities for career growth within the organization.

Qualifications

• Strong communication skills are essential.
• Experience in retail sales, preferably in auto parts is desired.
• Knowledge of automotive systems and repairs.

Responsibilities

• Lead store team members to provide excellent customer service.
• Supervise customer service levels and processes for the showroom.
• Ensure efficient handling of special orders and purchases.
• Manage store opening/closing duties and money handling.

Skills

Strong communication skills

Retail sales experience

Automotive systems and repair knowledge

Fluency in multiple languages

Education

RSS Certification

ASE Certification

Job description

An automotive retail company is seeking a Retail Service Specialist to support store management in sales, customer service, and store operations. Responsibilities include leading the team in customer service, supervising showroom activities, and ensuring efficient handling of orders. Ideal candidates have strong communication skills and retail experience, preferably in auto parts. The company offers competitive wages, benefits, and opportunities for career growth within the organization.