Retail Service Lead (Bilingual) – Growth & Benefits

O'Reilly Auto Parts; Chowchilla (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts in Chowchilla, California, is looking for a Retail Service Specialist to enhance store operations and customer service initiatives. The position includes supporting the Store Manager with team management and ensuring customer satisfaction.

The ideal candidate will possess strong communication skills and experience in retail, preferably in auto parts. This role offers a competitive wage, performance-based bonuses, and comprehensive benefits including medical, dental, and vision insurance.

Qualifications

• Strong communication skills are essential for this role.
• Ability to secure RSS Certification is required.
• Retail experience in auto parts is advantageous.

Responsibilities

• Lead team members in delivering excellent customer service.
• Supervise customer service levels within the retail showroom.
• Process online orders efficiently and in a timely manner.
• Handle merchandise returns and exchanges effectively.
• Perform opening and closing duties for the store.

Skills

Strong communication skills

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

Ability to obtain RSS Certification

Fluency in multiple languages (Spanish is highly desired)

Job description

O'Reilly Auto Parts in Chowchilla, California, is looking for a Retail Service Specialist to enhance store operations and customer service initiatives. The position includes supporting the Store Manager with team management and ensuring customer satisfaction.

The ideal candidate will possess strong communication skills and experience in retail, preferably in auto parts. This role offers a competitive wage, performance-based bonuses, and comprehensive benefits including medical, dental, and vision insurance.