Retail Service Lead - Auto Parts & Growth Path

O'Reilly Auto Parts; Fremont (CA); On-site; USD 24,659 - 32,029; Full time

Benefits offered by this job

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Job summary

O'Reilly Auto Parts seeks a Retail Service Specialist in Fremont, California, responsible for supporting management, leading the team in customer service excellence, and handling store operations. The ideal candidate possesses strong communication skills, retail experience, and the ability to obtain RSS certification. This role offers competitive wages, a 401k plan with employer contributions, and opportunities for career growth within the company.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification necessary.
• Fluency in multiple languages, especially Spanish, is highly desired.

Responsibilities

• Lead store team in providing excellent customer service.
• Supervise customer service levels in the retail showroom.
• Ensure efficient handling of retail customer returns and exchanges.
• Perform all store opening/closing duties.

Skills

Strong communication skills

Retail sales experience

Automotive systems knowledge

Fluency in Spanish

Education

Ability to obtain RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts seeks a Retail Service Specialist in Fremont, California, responsible for supporting management, leading the team in customer service excellence, and handling store operations. The ideal candidate possesses strong communication skills, retail experience, and the ability to obtain RSS certification. This role offers competitive wages, a 401k plan with employer contributions, and opportunities for career growth within the company.