Bilingual Retail Service Lead - Auto Parts

O'Reilly Auto Parts; Union City (CA); Vor Ort; USD 23.488 - 31.684; Vollzeit

Benefits dieser Stelle

Competitive Wages & Paid Time Off

Stock Purchase Plan & 401k with Employer Contributions Starting Day One

Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)

Team Member Health/Wellbeing Programs

Tuition Educational Assistance Programs

Opportunities for Career Growth

Zusammenfassung

O'Reilly Auto Parts in Union City, California, is seeking a Retail Service Specialist. This role involves leading the team to provide excellent customer service and supervising service levels in the showroom. The ideal candidate will have strong communication skills and the ability to obtain RSS Certification. The total compensation package includes competitive wages, paid time off, and opportunities for career growth. Bilingual candidates are encouraged to apply.

Qualifikationen

• Strong communication skills are essential for interacting with customers and team members.
• Ability to obtain RSS Certification is required for this role.

Aufgaben

• Lead store team members in providing excellent customer service to retail and professional customers.
• Supervise customer service levels in the retail showroom.
• Process retail customer returns and exchanges accurately.

Kenntnisse

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish is highly desired)

Jobbeschreibung

O'Reilly Auto Parts in Union City, California, is seeking a Retail Service Specialist. This role involves leading the team to provide excellent customer service and supervising service levels in the showroom. The ideal candidate will have strong communication skills and the ability to obtain RSS Certification. The total compensation package includes competitive wages, paid time off, and opportunities for career growth. Bilingual candidates are encouraged to apply.