Auto Parts Retail Lead & Customer Service Specialist

O'Reilly Auto Parts; Sacramento (CA); On-site; USD 23,281 - 34,302; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

Stock Purchase Plan

401k with Employer Contributions

Medical, Dental, & Vision Insurance

Tuition Educational Assistance Programs

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is hiring a Retail Service Specialist in Sacramento, California. The role involves supporting sales, managing customer service, and overseeing store operations. Responsibilities include leading the team in excellent customer service, supervising retail areas, and managing store transactions. Strong communication skills and the ability to obtain RSS certification are required, alongside retail experience in auto parts being preferred. The position offers competitive wages, benefits, and opportunities for career advancement.

Qualifications

• Strong communication skills required.
• Ability to obtain RSS Certification needed.
• Retail sales experience preferred, especially in auto parts.

Responsibilities

• Support Store Manager with sales and customer service.
• Lead team in providing excellent customer service.
• Supervise retail showroom customer service levels.
• Process online orders and returns efficiently.
• Perform store opening and closing duties.

Skills

Strong communication skills

Ability to obtain RSS Certification

Retail sales experience, preferably in auto parts

Automotive systems and repair knowledge

ASE Certification

Fluency in multiple languages (Spanish highly desired)

Job description

O'Reilly Auto Parts is hiring a Retail Service Specialist in Sacramento, California. The role involves supporting sales, managing customer service, and overseeing store operations. Responsibilities include leading the team in excellent customer service, supervising retail areas, and managing store transactions. Strong communication skills and the ability to obtain RSS certification are required, alongside retail experience in auto parts being preferred. The position offers competitive wages, benefits, and opportunities for career advancement.